Delivery Information

All orders placed after 2pm on Fridays will not be dispatched until Monday. This means if you order on Saturday or Sunday, your order will not be dispatched until Monday. Your order will still be shipped with the selected shipping method but won't be fulfilled until Monday. If you select Next Working Day delivery during this time then your order will be dispatched on Monday for delivery on Tuesday.

All Click & Collect orders can be collected between the hours of 7am - 6pm Monday to Friday. If orders are placed on a Friday afternoon and not picked up by 6pm that same day they will not be available to collect until the following Monday.

Next Working Day Delivery is available for all orders between 0kg and 30kg in weight, the price is calculated at the checkout and can vary depending on the weight of your order. All orders placed before 2pm will be dispatched on the same day, orders placed after 2pm will be dispatched on the following day.

Please note that all orders dispatched on Friday with Next Working Day delivery won't be delivered until Monday. For weekend delivery, please select either Saturday.

As the items that we sell are perishable we do not accept returns. If your order is delivered to you damaged, please contact us immediately in writing by emailing hello@sosweetshop.co.uk along with photographic evidence. If your order arrives in a damaged or faulty condition, we will only offer you a refund for damaged items if you have signed for the parcel as damaged upon receipt. For more information about our returns policy, please refer to our Terms & Conditions.